An IVR (Interactive Voice Response) system helps route incoming calls to the right department or person automatically. Here's how to set it up for your business.
What You'll Need
- A Cloud PBX system with IVR support
- A list of your departments or team members
- A welcome greeting script
- Menu options (e.g., Press 1 for Sales, Press 2 for Support)
Steps to Set Up IVR
- Plan your call flow and menu structure
- Record or generate voice greetings
- Configure IVR in your Cloud PBX dashboard
- Assign extensions to each menu option
- Test the flow and go live
Ready to get started? Visit our pricing page or contact us for a free consultation.